Secure Track Solutions
Effective date: 21.09.2026
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1. Introduction
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This Privacy Policy explains how Secure Track Solutions collects, uses, stores and protects your personal information when you visit our website, make an enquiry or book a consultation. This draft is intended for review and should be updated with your business address, contact details and any legal advice before publication.
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2. Information We Collect
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- Name
- Telephone number
- Email address
- Vehicle registration
- Vehicle make and model
- Service enquiry details
- Booking information
- Any information you provide through contact forms.
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3. How We Use Your Information
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We use your information to respond to enquiries, arrange consultations and installations, provide quotations, communicate about appointments, send invoices and warranty information, improve our services, and comply with legal obligations.
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4. Lawful Basis
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We process personal information because it is necessary to respond to your request, fulfil a contract, comply with legal obligations, or where you have given consent.
5. Sharing Information
We do not sell your personal information. We may share it with trusted service providers (such as booking, payment or email providers) where necessary to operate the business, or where required by law.
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6. Data Retention
We retain personal information only for as long as necessary for customer service, warranty records, accounting and legal obligations, after which it is securely deleted or anonymised.
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7. Website Analytics & Cookies
Our website may use cookies and analytics to understand website performance and improve user experience. A cookie banner should be displayed where required and users may manage cookie preferences.
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8. Data Security
We take appropriate technical and organisational measures to protect your information against unauthorised access, loss or misuse.
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9. Your Rights
Depending on applicable law, you may have the right to access, correct, erase, restrict or object to processing of your personal data, request portability, or withdraw consent where applicable.
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10. Contact
Questions or requests relating to privacy should be sent to: Secure Track Solutions Email: INFO@SECURETRACKSOLUTIONS.CO.UK Telephone: +44 7383933932Â Address: 22 HAWKSWELL DRIVE, WILLENHALL, WOLVERHAMPTON, WV13 3EJ.Â
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11. Changes
We may update this Privacy Policy from time to time. The latest version will always be published on our website.
